Suggested Readings

Improving Population Health Through Team-Based Panel Management
Comment on “Electronic Medical Record Reminders and Panel Management to Improve Primary Care of Elderly Patients”
Ellen H. Chen, MD; Thomas Bodenheimer, MD
Arch Intern Med. 2011;171(17):1558-1559.

The Truth About Leadership
James M. Kouzes and Barry Z. Posner
Business Book Summaries. 2010 September 22.

What is “quality improvement” and how can it transform healthcare.
Paul B Batalden and Frank Davidoff
Qual Saf Health Care. 2007 February; 16(1): 2–3.

The Real Reason People Won’t Change
Robert Kegan and Lisa Laskow Lahey
Harvard Business Review. 2001 November.

A Guide to Measuring the Triple Aim: Population Health, Experience of Care, and Per Capita Cost.
IHI Innovation Series White Paper.
Stiefel M, Nolan K.
Cambridge, Massachusetts: Institute for Healthcare Improvement; 2012.

Personal Best
by Atul Gawande
The New Yorker. October, 3 2011

Primary Care Practice Development: A Relationship-Centered Approach
William L. Miller, MD, MA, Benjamin F. Crabtree, PhD,Paul A. Nutting, MD, MSPH, Kurt C. Stange, MD, PhD & Carlos Roberto Jaen, MD, PhD. Annals of Family Medicine, May2010, Vol. 8 no. Suppl 1 S68 – S79. DOI: 10.1370/afm. 1089.