Program Faculty

We assembled an outstanding group of core faculty, each with nationally recognized expertise in key and specific areas of the curriculum. Following the initial meeting, members of the core faculty will visit each team of residencies selected for this program to provide ongoing coaching and assist faculty in the application of new skills gained in the program.

Core Faculty

Bradley J. Benson, MD, FAAP, FACP
Director, Division of General Internal Medicine
Executive Director, Hospital Medicine Program
University of Minnesota Medical School

Steven Crane, MD
Assistant Director, Division of Family Medicine
Mountain Area Health Education Center, Asheville, NC

Perry Dickinson, MD
University of Colorado Denver
Professor, Department of Family Medicine

Eric Holmboe, MD
Chief Medical Officer and Senior Vice President
American Board of Internal Medicine and the ABIM Foundation

Charles M. Kilo, MD, MPH  
Chief Medical Officer
Oregon Health & Science University

Paul V. Miles, MD FAAP
Senior Vice President for Maintenance of Certification and Quality
American Board of Pediatrics

William L. Miller, MD, MA
Leonard Parker Pool Chair of Family Medicine
Lehigh Valley Health Network Professor of Family Medicine
University of South Florida Morsani College of Medicine

Eric J. Warm, MD, FACP
Professor of Medicine, University of Cincinnati
Program Director, Internal Medicine Program
Medical Director, Resident Ambulatory Practice

Full Bios

Bradley J. Benson, MD, FAAP, FACP
Director, Division of General Internal Medicine
Executive Director, Hospital Medicine Program
University of Minnesota Medical School.

Dr. Bradley J. Benson has taken on leadership roles in program building and quality improvement throughout his career.  He graduated from the University of Illinois, completed medical school at Vanderbilt University and Combined Internal Medicine/Pediatrics residency training at the University of Minnesota.  He subsequently joined the faculty and has served his entire career there.  From February 2002 to July 2012, Dr. Benson served as the Residency Program Director for the University of Minnesota Med-Peds Program, one of the largest in the country.  He served 7 years on the Executive Committee of the National Med-Peds Program Directors Association including a year as President of the organization.  During that time his academic focus was on Portfolio Assessment of performance and later led to a focus on Milestones in medical training.  He was one of the authors of the Pediatrics Milestones Project, specifically focusing on interpersonal and professional communication and teamwork.  This work continues.

In June 2008, Dr. Benson became the Director of the Division of General Internal Medicine, and since that time has doubled the size of the faculty, building a Hospital Medicine Program with a focus on relentless improvement with the mantra of “better processes, better outcomes, lower cost.”  Continuous quality improvement, team-building, and faculty development are the current focus of his work.

Steven Crane, MD
Assistant Director, Division of Family Medicine
Mountain Area Health Education Center

Prior to entering medicine, Dr. Crane was trained as a health economist at Stanford University and worked at the Institute of Medicine and the Congressional Budget Office in Washington, DC as a health policy analyst.  He completed his medical education at Case Western Reserve University in Cleveland OH, and Family Medicine residency at the University of Missouri, Columbia. He has practiced family medicine in Western North Carolina since 1986, first at the Hot Springs Health Program in Madison County, and subsequently at Blue Ridge Community Health Center in Hendersonville.  He was the founding program director of the Mountain Area Health Education Center (MAHEC) rural tract family medicine residency in Hendersonville, and presently serves as the Assistant Division Director at MAHEC and as the Medical Director of Primary care for Mission Health System in Asheville.  He is a Professor of Medicine in the Department of Family Medicine at UNC-Chapel Hill, and writes/lectures extensively on practice redesign and new models of care.

Perry Dickinson, MD
University of Colorado Denver
Professor, Department of Family Medicine

Dr. Perry Dickinson is a Professor in the Department of Family Medicine of the University of Colorado Denver. He is Past President of the Society of Teachers of Family Medicine, the North American Primary Care Research Group, the Board of Directors of the Annals of Family Medicine, and the Council of Academic Family Medicine. He previously served on the AHRQ PBRN Steering Committee and the AHRQ advisory committee on practice facilitation. Dr. Dickinson has led multiple studies investigating the process of primary care practice redesign, particularly focusing on practice facilitation; the implementation of patient self-management support, health behavior change, and other elements of the chronic care model in primary care practices; the implementation of the patient-centered medical home; and the integration of mental and behavioral health into primary care practices.

Eric Holmboe, MD
Chief Medical Officer and Senior Vice President, American Board of Internal Medicine and the ABIM Foundation
Professor Adjunct of Medicine at Yale University
Adjunct Professor at the Uniformed Services University of the Health Sciences

Prior to joining the American Board of Internal Medicine Dr. Holmboe was Associate Program Director, Yale Primary Care Internal Medicine Residency Program, and Director of Student Clinical Assessment, Yale School of Medicine. Before joining Yale, he was Division Chief of General Internal Medicine at the National Naval Medical Center.

Dr. Holmboe’s research interests include interventions to improve quality of care and methods in the evaluation of clinical competence. A frequently-requested speaker, he is the author of more than 100 peer-reviewed articles in professional journals, including Annals of Internal Medicine, Journal of General Internal Medicine and The Journal of the American Medical Association. Dr. Holmboe is a Fellow of the American College of Physicians and an honorary Fellow of the Royal College of Physicians in London.

Dr. Holmboe is a graduate of Franklin and Marshall College and the University of Rochester School of Medicine. He completed his residency and chief residency at Yale-New Haven Hospital, and was a Robert Wood Johnson Clinical Scholar at Yale University.

Charles M. Kilo, MD, MPH  
Chief Medical Officer
Oregon Health & Science University

Dr. Kilo is Chief Medical Officer at the Oregon Health & Science University (OHSU) where his responsibilities include performance improvement, clinical risk management, infection prevention and control, regulatory and medical affairs, and clinical informatics. Prior to joining OHSU, Dr. Kilo started and ran GreenField Health, a primary care medical group that also provides consulting in quality and performance improvement. He was previously a vice president at the Institute for Healthcare Improvement (IHI) where he ran the Idealized Design of Clinical Office Practices initiative which sparked a national focus on medical practice improvement and redesign.

Dr. Kilo works regularly with the American Board of Internal Medicine, the American Academy of Family Physicians, the American College of Physicians and others on issues of healthcare performance improvement and health system reform. He is on the Board of Directors for Kryptiq Corporation, the Foundation for Medical Excellence and TransforMED, LLC – a subsidiary of the AAFP formed to drive practice performance improvement. In 2005, along with Dr. Mark Leavitt, he edited the book Medical Practice Redesign with Information Technology.

Paul V. Miles, MD FAAP
Senior Vice President for Maintenance of Certification and Quality
The American Board of Pediatrics

Dr. Paul V. Miles graduated from Stanford University, completed medical school at UCLA and pediatric training at Harbor/UCLA.  He was in private pediatric practice for twenty five years in Twin Falls, Idaho and served as Director of Clinical Quality Improvement and Co-Director of the Center of Excellence in Rural Healthcare at Magic Valley Regional Medical Center. He held adjunct faculty positions at Case Western University School of Medicine and the University of Washington School of Medicine. From April 1999 to April 2002, Dr. Miles served as Chief Quality Officer and Executive Director of the Center for Clinical Improvement and Associate Professor of Pediatrics at Vanderbilt University Medical Center in Nashville, Tennessee.  He was responsible for directing quality improvement efforts for the medical center.

In May 2002, Dr. Miles joined the American Board of Pediatrics (ABP) in Chapel Hill, North Carolina, as Vice President, Director of Quality Improvement and Assessment Programs in Pediatric Practice.  In 2008 he became Senior Vice President for Maintenance of Certification and Quality for the ABP. He currently oversees the ABP’s Maintenance of Certification program assessing physician quality and professional development. He serves on quality committees with the American Academy of Pediatrics, the American Board of Medical Specialties where he served on the Task Force for Maintenance of Certification for seven years, the AMA Physician Consortium for Improving Performance executive committee (past position), the Children’s Hospital Association (formerly NACHRI) Quality Council, the Duke University Children’s Hospital Performance and Quality Improvement Oversight Committee and several other national committees focusing on quality of care. He is a former Chair of the Board of Directors of the American Board of Pediatrics. He is an adjunct Professor of Pediatrics at Duke University School of Medicine. Dr. Miles is the current president of the board of directors of the Academy for Healthcare Improvement.

William L. Miller, MD, MA
Leonard Parker Pool Chair of Family Medicine
Lehigh Valley Health Network Professor of Family Medicine
University of South Florida Morsani College of Medicine

Dr. Miller received a master’s degree in medical anthropology from Wake Forest University and medical degree from the University of North Carolina School of Medicine.  He served as co-chief resident for the Family Medicine Residency at Harrisburg Hospital and helped to establish the first group family medicine practice in Bethlehem, Pennsylvania before joining the family medicine faculty at the University of Connecticut.  There he served as Director of Pre-doctoral Education, Residency Director, and Director of Fellowship Programs.  He returned home to the Lehigh Valley in 1994 as the founding Program Director of the Lehigh Valley Family Medicine Residency Program and became Chair of the department at Lehigh Valley Health Network in 1999.  Dr. Miller’s team has developed a clinical department and innovative residency program based on relationship-centered care.  His research interests and numerous publications concern practice organization and improvement and complexity theory, the ecology of chronic illness care, the family medicine socialization process, healing relationships, and the use of mixed methods, qualitative, and participatory methodologies.  He was the original Consulting Editor for the Annals of Family Medicine and was evaluator for the American Academy of Family Physicians’ Future of Family Medicine National Demonstration Project.  He also recently advised the national family medicine residency redesign initiative.

Eric J. Warm, MD, FACP
Professor of Medicine, University of Cincinnati
Program Director, Internal Medicine Program
Medical Director, Resident Ambulatory Practice

Dr. Eric J. Warm is Professor of Medicine at the University of Cincinnati, program director of the Internal Medicine Program, and medical director of the resident ambulatory practice. Dr. Warm was a 1993 Alpha Omega Alpha graduate of the University of Cincinnati College of Medicine and completed his residency and chief residency there as well. He has served as chair of the ACGME Educational Innovations Project (EIP) Council, and was the principle architect of the University of Cincinnati’s comprehensive redesign of resident education.  In the past 2 years the redesigned resident ambulatory practice has received a national Society of General Internal Medicine practice innovation award, won the American Association of Medical Colleges’ Readiness for Reform Innovation Challenge, and been named an NCQA level III Patient Centered Medical Home.  Dr. Warm has won the Richard W. Vilter Teaching Award (residency), the Silver Apple Teaching Award (medical students) and the Dean’s Award for teaching excellence, and he has spoken and written regionally and nationally on developing curricula and systems to simultaneously improve education and care.